T2 Power Solutions (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website or interact with our services.
By accessing or using our website, you consent to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We collect information to provide better services, improve our website, process inquiries, and support project execution.
1.1 User-Provided Information
You may voluntarily provide the following types of information:
| Type of Information | Examples |
|---|---|
| Identity Data | Name, company name, designation |
| Contact Details | Email address, phone number, address |
| Business & Project Data | Project requirements, specifications, tender details, files or documents you upload |
| Inquiry/Communication Data | Messages sent via forms, email, WhatsApp, or phone |
| Transactional Information | Billing details, payment confirmations, invoices (for purchases or services) |
This information is collected when you:
- Submit an inquiry form
- Contact us by email or phone
- Request a quotation
- Conduct business with us
- Subscribe to updates or newsletters
- Engage with our team for project execution
1.2 Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
| Type | Examples |
|---|---|
| Technical Data | IP address, browser type, operating system, device information |
| Usage Data | Pages visited, time spent on pages, click patterns |
| Cookies & Tracking Data | Preferences, analytics, functional cookies |
This data helps us optimize website performance, enhance functionality, and improve user experience.
2. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies to improve usability, store user preferences, enable certain features, and analyze performance.
2.1 Cookies Used by Our Website
Below is a detailed list of cookies used by the Woodmart theme and WooCommerce, as well as Google Analytics:
A. Woodmart Theme Cookies
| Cookie | Purpose |
|---|---|
| woodmart_popup_* | Stores visitor’s choice to close a promo popup |
| woodmart_shown_pages | Tracks number of visited pages for popup triggers |
| woodmart_cookies_* | Stores cookie notice dismissal |
| woodmart_tb_banner_* | Stores visitor’s choice to close top-bar banner |
| shop_per_page | Preferred number of products per page |
| shop_per_row | Number of products per row |
| shop_view | View preference – grid or list |
| woodmart_age_verify | Stores age verification dismissal |
| woodmart_wishlist_hash | Tracks wishlist updates |
| wishlist_cleared_time | Time when wishlist was last cleared |
| woodmart_wishlist_count | Number of wishlist items |
| woodmart_wishlist_products | List of wishlist products |
| woodmart_compare_list | Compare list |
| woodmart_recently_viewed_products | Recently viewed items |
B. WooCommerce Cookies
| Cookie | Purpose |
|---|---|
| woocommerce_cart_hash | Tracks cart changes |
| woocommerce_items_in_cart | Number of items in cart |
| wp_woocommerce_session_* | Unique session identifier |
| woocommerce_recently_viewed | Tracks recently viewed products |
C. Google Analytics Cookies
| Cookie | Purpose | Retention |
|---|---|---|
| _ga | Distinguishes unique users | 2 years |
| _gid | Distinguishes users | 24 hours |
| _gat | Throttles request rate | 1 minute |
| _utmv | Stores custom variables | Up to 2 years |
3. HOW WE USE YOUR INFORMATION
We may use your information for the following purposes:
- To respond to inquiries and provide customer support
- To process quotations, product requests, or service orders
- To manage project coordination and communication
- To improve website functionality and user experience
- To send important updates or service-related notifications
- To comply with legal obligations
- For analytics, performance monitoring, and security checks
4. SHARING YOUR INFORMATION
We do not sell, rent, or trade your personal data.
However, we may share information under these conditions:
4.1 Service Providers
Trusted third parties who assist in:
- Website hosting
- Analytics
- Payment processing (if applicable)
- Logistics & delivery
- Technical support
All such parties adhere to confidentiality obligations.
4.2 Legal Requirements
Information may be disclosed:
- To comply with court orders, subpoenas, or government regulations
- To prevent fraud, security threats, or illegal activities
- To enforce our terms of service
4.3 Business Transfers
If T2 Power Solutions undergoes a merger, acquisition, or asset transfer, your information may be included as business assets.
5. YOUR RIGHTS & CHOICES
You have the right to:
- Access your personal data
- Request correction or updates
- Request deletion of your data
- Withdraw consent for communications
- Opt-out of marketing messages
- Disable cookies through browser settings
We will process such requests in accordance with applicable laws.
6. DATA RETENTION POLICY
We retain information only as long as necessary.
| Data Type | Retention |
|---|---|
| Inquiry & communication records | Up to 36 months |
| Project and business data | As long as legally required for business purposes |
| Automatically collected data | Up to 24 months |
| Cookie data | As per cookie lifespan listed above |
You may request deletion of your personal data at any time.
7. CHILDREN’S PRIVACY
Our website and services are not intended for children under 13.
We do not knowingly collect data from children.
If you believe a child has submitted information, please contact us—we will delete it promptly.
8. DATA SECURITY
We implement physical, electronic, and administrative safeguards, including:
- Secure servers
- Restricted access to authorized personnel
- Regular system security audits
- Encryption where applicable
However, no system can guarantee 100% security.
9. INTERNATIONAL DATA TRANSFERS
If you access our website from outside India, your data may be transferred to Indian servers.
By using our website, you consent to this transfer.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically.
Changes will be posted here with an updated “Last Updated” date.
Continued use of the website constitutes acceptance of the revised policy.
11. CONTACT & GRIEVANCE OFFICER
For questions regarding this policy or privacy complaints:
Grievance Officer
Name: Prashant Raikoty
Email: t2powersolutions@gmail.com
Phone: +91 76187 94439
Address:
T2 Power Solutions
#811, Ground Floor, 12th ‘A’ Cross, 23rd Main,
JP Nagar 2nd Phase, Bengaluru – 560078